TERMS OF SERVICE
Effective date: 25/06/2026 - June 25th, 2026
Acceptance
By accessing our website, browsing our store or placing an order with BURGLARY, you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, you should not use our website or purchase our products.
Seller Information
BURGLARY is a clothing and streetwear brand operated by the seller identified in our Legal Notice.
For full legal information about the seller, including business identity, registered address and contact details, please refer to our Legal Notice.
You can contact us at: contact@burglaryhills.com
Orders & Acceptance
All orders placed on our website are subject to product availability, payment validation and our acceptance.
After placing an order, you may receive an automatic order confirmation email. This email confirms that we have received your order, but it does not necessarily mean that your order has been accepted.
We reserve the right to refuse or cancel an order where permitted by law, including in cases of unavailable stock, payment issues, suspected fraud, incorrect customer information, pricing errors, delivery restrictions or abnormal order activity.
If we cannot accept your order after payment has been made, we will contact you and issue a refund for the unavailable or cancelled item.
Products
We make reasonable efforts to display our products, colors, sizes, descriptions and visuals as accurately as possible.
However, colors and details may vary slightly depending on your screen, device settings, lighting, production variations or materials used.
Product availability may change at any time, especially during drops, limited releases and pre-orders.
Prices & Payment
Prices are displayed in the currency available for your location or selected market.
The total price payable, including applicable product price, taxes where applicable and shipping costs, is shown before you confirm your order at checkout.
For international orders, customs duties, import taxes, brokerage fees or other local charges may apply depending on the destination country. These charges are the customer’s responsibility unless otherwise stated at checkout.
Payment must be made at checkout using one of the payment methods available on the website, including but not limited to Visa, Mastercard, American Express, Apple Pay, PayPal and Shop Pay, Klarna where available.
We reserve the right to update prices at any time. Price changes will not affect orders that have already been confirmed, except in cases of obvious pricing errors.
Shipping & Delivery
We ship orders to the countries and regions available at checkout.
Delivery times and shipping costs are provided at checkout and may vary depending on the destination, shipping method, carrier, customs processing, product availability and order volume.
Delivery estimates are provided for guidance only and are not guaranteed unless expressly stated.
We are not responsible for delays caused by events outside our reasonable control, including carrier delays, customs inspections, strikes, weather disruptions, incorrect delivery information provided by the customer or other force majeure events.
This does not affect your mandatory consumer rights under applicable law.
For more information, please refer to our Shipping Policy.
Pre-Orders
Some products may be sold as pre-orders. When placing a pre-order, the estimated shipping or release date will be indicated on the product page, at checkout or in our communications.
Pre-order dates are estimates and may change due to production, supplier, logistics, customs or carrier delays.
If a significant delay occurs, we will inform you where necessary.
Your legal rights, including your right of withdrawal where applicable, remain unaffected.
Returns & Refunds
Returns, refunds and exchanges are governed by our Return & Refund Policy.
If you are a consumer located in France or in the European Union, you have a legal right of withdrawal of 14 days from the day you receive your order, unless a legal exception applies.
Nothing in these Terms limits your mandatory consumer rights.
Legal Guarantees
Nothing in these Terms affects your legal rights in case of faulty, damaged, incorrect or non-conforming products.
Customers located in France or in the European Union may benefit from mandatory legal guarantees, including the legal guarantee of conformity and the legal guarantee against hidden defects, where applicable.
If you believe your item is faulty, damaged, incorrect or non-conforming, please contact us at contact@burglaryhills.com with your order number and clear photos of the issue.
Intellectual Property
All content available on our website, including but not limited to brand names, logos, product designs, graphics, images, videos, text, layouts, packaging concepts and visual identity, is owned by BURGLARY or used with permission.
You may not copy, reproduce, modify, distribute, sell, exploit or use any part of our intellectual property without our prior written consent.
User Conduct
By using our website, you agree not to use the website for unlawful, fraudulent or harmful purposes.
You agree not to attempt to gain unauthorized access to our systems.
You agree not to interfere with the security or proper functioning of the website.
You agree not to submit false, misleading or abusive information.
You agree not to copy, scrape or exploit our website content without permission.
We reserve the right to restrict or block access to the website where we reasonably believe that a user is violating these Terms or applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, BURGLARY shall not be liable for indirect, incidental or consequential losses resulting from the use of our website or products.
Our liability for any claim relating to an order shall be limited to the amount paid for the relevant product, except where such limitation is not permitted by law.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, personal injury caused by negligence, or mandatory consumer rights.
Force Majeure
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, customs delays, supplier issues, war, pandemics, government actions, technical failures or other events outside our reasonable control.
Governing Law & Disputes
These Terms are governed by French law.
If you are a consumer residing outside France, you may also benefit from mandatory consumer protection rules applicable in your country of residence.
In the event of a dispute, please contact us first at contact@burglaryhills.com so we can try to resolve the issue directly.
Where required by law, consumers may have access to a consumer mediation service. The details of the appointed consumer mediator may be provided in our Legal Notice, Terms of Sale or upon request.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, legal requirements or services.
The version applicable to your order is the version available on the website at the time you place your order.
Material changes may be notified through the website or by email where appropriate.
Contact
For any question about these Terms of Service, you can contact us at: contact@burglaryhills.com